Privacy Policy

Last updated: April 1st, 2026

This Privacy Policy explains how Fame Loop SRL, a company incorporated under the Romanian law, having its registered head offices in 18 Gimnaziului street, Targoviste, Dambovita county, registered with the Trade Registry under no. J2026012942002, tax ID 54093254("fameloop," "we," "us," or "our") collects, uses, shares, stores, and otherwise processes personal data when you visit our website, create an account, use our products or services, communicate with us, or otherwise interact with us.

By accessing or using any services available on any of the websites owned by fameloop or registered under fameloop's domain, creating an account, starting a trial, purchasing a subscription, clicking to accept these Terms, or otherwise using our services, you agree to be bound by this Privacy Policy.

IF YOU DO NOT AGREE, YOU MUST NOT ACCESS OR USE THE SERVICES.

1. Who we are

The controller responsible for the processing of your personal data is Fame Loop SRL, a company incorporated under the Romanian law, having its registered head offices in 18 Gimnaziului street, Targoviste, Dambovita county, registered with the Trade Registry under no. J2026012942002, tax ID 54093254If you have questions about this Privacy Policy or our privacy practices, you can contact us at office@fameloop.ai.

2. Scope of this Privacy Policy

This Privacy Policy applies to personal data processed in connection with:

our website and any related landing pages;
our dashboard, product interface, and user accounts;
baseline scans, reports, dashboards, Loop workflows, article generation and publishing workflows, and related analytics;
sales, onboarding, support, and customer success interactions;
our newsletters, product updates, webinars, events, community pages, and marketing communications;
communications with prospective customers, customers, suppliers, partners, and job applicants (if relevant);
any other services, pages, features, or applications that link to or reference this Privacy Policy.

This Privacy Policy does not apply to third-party websites, services, or platforms that we do not own or control, even if they are linked from our site.

3. Categories of personal data we collect

Depending on how you interact with fameloop, we may collect the following categories of personal data.

3.1 Information you provide directly

We may collect information you provide when you:

use our website forms or sign-up flows;
request a demo, scan, trial, or subscription;
create an account;
purchase a plan or provide billing details;
contact support or communicate with us;
participate in surveys, webinars, events, or community features;
submit information for analysis in the product.

This may include:

full name;
work email address;
phone number;
company name;
job title;
billing address;
payment-related information (typically processed via our payment provider rather than stored in full by us);
account credentials;
communication preferences;
any information you include in messages, forms, uploads, or support requests.

3.2 Product and account data

When you use fameloop, we may collect and generate product-related data such as:

account settings and preferences;
user role and workspace information;
brand, company, product, professional, or public figure names submitted for analysis;
selected competitors, industry, market, audience, and geographic settings;
scan requests, reports, baselines, scores, loops, history, draft content, publishing decisions, manual edits, and related actions;
dashboard usage, feature interactions, and onboarding progress;
support and operational notes related to your account;
records of whether content was reviewed, published, downloaded, paused, or rejected.

3.3 Automatically collected technical and usage data

When you visit our site or use our services, we and our service providers may automatically collect information such as:

IP address;
device identifiers;
browser type and version;
operating system;
referral URLs;
pages viewed and features used;
timestamps and session data;
language and region settings;
approximate geolocation derived from IP address;
crash logs, diagnostics, performance metrics, and security logs.

3.4 Cookies and similar technologies

We may use cookies, pixels, local storage, SDKs, tags, and similar technologies to:

keep you signed in;
remember preferences;
measure traffic and usage;
understand product performance;
improve website and dashboard functionality;
support security and fraud prevention;
personalize content or communications where allowed.

3.5 Information from third parties

We may receive information from third parties such as:

analytics providers;
payment processors;
CRM and sales tools;
identity and authentication providers;
customer support systems;
marketing and advertising platforms;
publicly available sources;
integrations, if you choose to connect them.

This may include contact details, event registrations, campaign interactions, account enrichment data, and publicly available business information.

3.6 Sensitive data

We do not intend to collect special categories of personal data or other sensitive personal data unless this is strictly necessary, lawful, and appropriately disclosed.

Please do not submit sensitive data unless we specifically request it and explain the legal basis and safeguards.

4. How we use personal data

We use personal data for the following purposes.

4.1 To provide and operate our services

We use personal data to:

create and manage accounts;
authenticate users and secure access;
provide scans, reports, dashboards, Loop workflows, draft content, publishing workflows, and other features;
maintain service continuity and performance;
provide customer support;
manage subscriptions, billing, renewals, and invoices;
personalize the service based on user settings and usage.

4.2 To analyze and improve our website, product, and services

We use personal data to:

understand product usage and adoption;
improve onboarding and user experience;
debug errors and diagnose issues;
test, develop, and improve existing and new features;
evaluate service quality and operational efficiency;
measure the performance of our content, funnels, and campaigns.

4.3 To communicate with you

We use personal data to:

send service-related messages, including confirmations, security notices, system alerts, billing notices, and administrative updates;
respond to inquiries and support requests;
send onboarding guidance and educational product communications;
send marketing messages where permitted by law or where you have consented.

4.4 To market and grow our business

We may use personal data to:

send newsletters, product news, promotional offers, and event invitations;
measure campaign performance;
segment audiences for business communications;
conduct outreach to business contacts where permitted by applicable law.

You can opt out of marketing communications at any time.

4.5 To secure our systems and prevent misuse

We use personal data to:

protect our website, users, systems, and data;
prevent fraud, abuse, unauthorized access, scraping, and misuse;
investigate incidents and enforce our terms;
maintain logs and records needed for security and compliance.

4.6 To comply with legal obligations and enforce rights

We may process personal data to:

comply with applicable laws, regulations, court orders, and lawful requests;
maintain records required by tax, accounting, and corporate laws;
establish, exercise, or defend legal claims;
enforce our agreements, terms, and policies.

5. Legal basis for processing

If you are in the European Economic Area, United Kingdom, or another jurisdiction that requires a legal basis for processing, we rely on one or more of the following legal bases.

5.1 Contract

We process personal data where necessary to enter into or perform a contract with you, including to:

create and manage your account;
provide subscribed services and features;
process payments and renewals;
provide support related to your account or plan.

5.2 Legitimate interests

We may process personal data where necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms. These interests may include:

operating and improving our website and services;
understanding usage and adoption;
securing our systems;
preventing fraud and abuse;
conducting B2B sales and customer relationship management;
communicating with business users;
measuring and improving product and marketing performance;
maintaining records and internal administration.

Where we rely on legitimate interests, we will assess and balance those interests appropriately.

5.3 Consent

We rely on consent where required, for example for:

certain cookies and tracking technologies;
certain direct marketing communications;
other processing activities where consent is legally required.

Where processing is based on consent, you may withdraw consent at any time. Withdrawal does not affect the lawfulness of processing before withdrawal.

5.4 Legal obligation

We may process personal data where necessary to comply with legal obligations, including accounting, tax, regulatory, and disclosure obligations.\=

6. Sources of data used in our product

Our services may analyze information submitted by users, publicly available information, website content, and other contextual inputs to generate reports, baselines, scores, content recommendations, and draft materials.

To the extent these inputs include personal data, we process that information only as necessary to provide the service, improve the product, secure our systems, and comply with applicable law.

Users are responsible for ensuring they have the necessary rights and permissions to submit information to our services.

7. Automated processing and profiling

Our services may use automated methods to analyze inputs and generate outputs such as:

baselines;
scores and score changes;
comparative analysis;
prioritization suggestions;
Loop recommendations;
draft content suggestions;
onboarding or engagement prompts.

These processes support the service but are not intended to produce solely automated decisions with legal or similarly significant effects on individuals unless explicitly stated and lawfully authorized.

8. How we share personal data

We do not sell personal data in the conventional sense. However, we may share personal data in the following circumstances.

8.1 Service providers / processors

We may share personal data with vendors that provide services such as:

cloud hosting and infrastructure;
data storage and databases;
analytics;
payment processing;
authentication and identity management;
email delivery and messaging;
CRM and sales tooling;
support ticketing;
security and monitoring;
publishing and content operations;
legal, accounting, and professional advisory services.

These providers are authorized to process personal data only on our behalf and subject to appropriate contractual safeguards where required.

8.2 Corporate transactions

We may share or transfer personal data in connection with a merger, acquisition, financing, reorganization, sale of assets, or similar corporate event.

8.3 Legal and compliance disclosures

We may disclose personal data where required to:

comply with law or lawful requests;
protect rights, safety, property, or security;
investigate fraud, abuse, or violations of our terms;
establish, exercise, or defend legal claims.

8.4 With your direction or consent

We may share personal data with third parties when you ask us to do so, connect an integration, or otherwise consent to such sharing.

9. Data retention

We retain personal data only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Retention periods may depend on:

the nature of the data;
the purpose of processing;
your relationship with us;
legal, accounting, tax, and regulatory obligations;
dispute resolution and enforcement needs;
security and fraud prevention needs.

10. Data security

We use reasonable technical and organizational measures designed to protect personal data against unauthorized access, destruction, loss, alteration, disclosure, or misuse.

These measures may include:

access controls and authentication measures;
role-based permissions;
logging and monitoring;
encryption in transit and, where appropriate, at rest;
vendor due diligence;
secure development and operational practices;
incident management procedures.

11. Your privacy rights

Depending on your location and applicable law, you may have some or all of the following rights:

right to be informed;
right of access;
right to rectification;
right to erasure;
right to restriction of processing;
right to data portability;
right to object to certain processing;
right to withdraw consent where processing is based on consent;
rights relating to automated decision-making, where applicable;
right to lodge a complaint with a supervisory authority.

We may need to verify your identity before responding to a request. We may also limit or deny requests where permitted by law.

To exercise your rights, contact us at office@fameloop.ai.

12. Children's privacy

Our services are not directed to children, and we do not knowingly collect personal data from children under the age at which parental consent is required by applicable law.

If you believe a child has provided us with personal data, please contact us so we can investigate and take appropriate action.

13. Third-party links and services

Our website and services may contain links to third-party websites, tools, integrations, or services. We are not responsible for the privacy practices of those third parties.

We encourage you to review their privacy notices before providing personal data to them.

14. Account administration, publishing, and user-generated inputs

If your use of fameloop includes creating, reviewing, editing, downloading, or publishing draft content, we may process the information contained in those drafts and related workflow records to:

generate and refine outputs;
maintain loop history and performance context;
support review, publishing, download, and audit functions;
monitor misuse, safety issues, and policy compliance;
improve product reliability and quality where legally permitted.

If users manually edit or approve content, those changes and actions may be logged as part of the product workflow.

If fameloop offers publishing features through its own network or connected channels, we may process information necessary to support publishing, moderation, safety checks, and tracking.

Depending on the context, fameloop may act as:

a controller, when we determine the purposes and means of processing, such as for website analytics, account administration, billing, security, sales, and marketing; and/or
a processor or service provider, when we process data on behalf of a business customer under a separate agreement.

Where fameloop acts as a processor, the relevant customer remains responsible for ensuring that they have an appropriate legal basis for the data they submit to the service and for providing any required notices to data subjects.

15. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, services, legal requirements, or other factors.

When we update this Privacy Policy, we will revise the "Last updated" date and, where required, provide additional notice.

We encourage you to review this Privacy Policy periodically.

16. Contact us

If you have questions, concerns, or requests regarding this Privacy Policy or our processing of personal data, please contact us at office@fameloop.ai