Terms and Conditions
Fameloop Terms and Conditions
Last updated on April 1st, 2026
These Terms and Conditions (the "Terms") govern access to and use of the websites, products, software, dashboards, scans, reports, Loop workflows, AI-powered analysis tools, content generation features, publishing workflows, and related services made available by Fame Loop SRL, a company incorporated under the Romanian law, having its registered head offices in 18 Gimnaziului street, Targoviste, Dambovita county, registered with the Trade Registry under no. J2026012942002, tax ID 54093254 ("fameloop," "we," "us," or "our").
By accessing or using any services available on any of the websites owned by fameloop or registered under fameloop's domain, creating an account, starting a trial, purchasing a subscription, clicking to accept these Terms, or otherwise using our services, you agree to be bound by these Terms.
IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE THE SERVICES.
Definitions
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- For the purposes of these Terms:
- Account means a registered user account used to access the services.
- AI Output means any report, score, baseline, article draft, recommendation, comparison, analysis, ranking indicator, content suggestion, or other result generated, in whole or in part, by AI Software.
- AI Software means any artificial intelligence, machine learning, large language model, or algorithmic technology used by fameloop to generate, process, analyse, score, or recommend outputs, including outputs provided through third-party AI providers.
- Baseline means the initial scan, score, report, or visibility assessment generated by fameloop.
- Content means any text, article, draft, prompt output, brief, publishing material, or other output generated, displayed, stored, edited, uploaded, downloaded, or published through the services.
- Customer means the person or entity using the services.
- IP Rights means all intellectual property rights of any kind, anywhere in the world, whether registered or unregistered, including: patents, rights to apply for and be granted patents, and rights to claim priority from patent applications; rights to inventions and discoveries; copyright and related or neighbouring rights; trademarks and service marks; registered and unregistered designs; trade secrets and confidential know-how; trade names and domain names; rights in computer software, source code, object code, algorithms, models, and databases; rights in content, including AI-generated content, training data, outputs, and reports; look and feel, user interface design, and product architecture; and any other intellectual property rights or rights of a similar nature. IP Rights include all applications for any of the foregoing, all rights to apply for renewals or extensions, all rights to claim priority, and all similar or equivalent rights or forms of protection that subsist or will subsist now or in the future in any jurisdiction.
- Personal Data means any information relating to an identified or identifiable natural person, as defined by Regulation (EU) 2016/679 (GDPR) and any other applicable privacy or data protection law in force;
- Loop means a recurring improvement unit or workflow offered through the services, including analysis, draft generation, related actions, and associated workflow steps.
- Published Content means any content published through fameloop's network, tools, systems, connected channels, or related workflows.
- Services means all websites, scans, reports, dashboards, Loop workflows, subscriptions, software, AI-powered tools, support, features, content generation, publishing features, and related services provided by fameloop.
- User Content means any data, instructions, edits, materials, brand names, competitor names, claims, feedback, or other information submitted by or on behalf of the Customer.
Eligibility and Authority
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- To use the services, you must be at least 16 years old and have full legal capacity to enter into a binding contract under the laws of your country of residence. Additional restrictions may apply to specific features or subscription tiers.
- If you use the services for your own personal purposes, you are deemed the Customer under these Terms. If you register for or access the Services on behalf of your employer, client, or any other organization, fameloop assumes that you have the relevant authority and capacity to bind that organization. In such case, your employer or organisation will be deemed the Customer, and references to "you" throughout these Terms shall include both you as an individual and the Customer organisation.
Scope of the services
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- fameloop provides tools and workflows intended to help users analyze and improve how brands, products, services, professionals, or other entities may be described or recommended in AI-generated answers, including through baseline analysis, Loop workflows, draft content generation, publishing workflows, and related features.
- The services may include, without limitation:
- website and dashboard access;
- baseline scans and reports;
- comparative or competitor context;
- scores, indicators, and other outputs;
- Loop-based workflows;
- draft content generation;
- review, edit, publish, download, or approval features;
- monitoring, support, and related operational tools.
- We may modify, improve, suspend, add, or remove parts of the Services at any time.
- Unless fameloop expressly states otherwise in writing or within a specific product flow, these Terms apply to all Services provided or made available by fameloop, including free trials, free features, and paid subscriptions, except where a separate agreement, order form, or set of licensing terms has been entered into and expressly governs a specific service or feature. In the event of a conflict between these Terms and any such separate agreement, the separate agreement shall prevail to the extent of the inconsistency.
The services are provided as a commercial tool and workflow system. fameloop does not guarantee
- any ranking, recommendation, mention, or placement in AI systems, search engines, or external platforms;
- any specific score increase;
- any commercial result, traffic, leads, revenue, or conversion outcome;
- any particular indexing, retrieval, visibility, or response behavior by third-party AI systems, search engines, publishers, or platforms;
- that any generated or published content will achieve a specific effect.
- Any scores, projections, recommendations, trend indications, comparisons, reports, estimates, and suggested improvements are provided for informational and operational purposes only.
- External AI Software providers, AI systems, search engines, and platforms are outside fameloop's control and may change at any time.
Account registration and security
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- To use certain services, you may be required to create an Account.
- By creating an Account, you agree to:
- provide accurate, current, and complete information;
- keep your account information updated;
- maintain the confidentiality of your login credentials;
- be responsible for all activities under your Account;
- notify us promptly of any unauthorized access or use.
- We may suspend or terminate your Account if we reasonably believe your Account is insecure, used fraudulently, or used in violation of these Terms.
Trials, subscriptions, billing, and renewals
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- We may offer free scans, free trials, promotional access, or limited free features. These may be changed, restricted, or withdrawn at any time, without any prior notice.
- Certain features require a paid subscription. By subscribing, you agree to pay the applicable fees, taxes, and charges. Unless otherwise stated, subscriptions renew automatically at the end of each billing period until canceled. If you opt for a recurring subscription payment model, you You authorize us and our payment provider to charge the payment method on file for recurring subscription fees, add-ons, taxes, and other agreed charges and expressly agree that the first billing period will be charged manually by you through the payment processor at the time of subscription activation, and that all subsequent billing periods will be charged automatically to the payment card registered in your account, without further action required from you, until the subscription is cancelled. If you wish to discontinue the services, you must cancel your subscription through your account settings before the renewal date of the current billing period; cancellation requests made after the renewal date has passed will take effect at the end of the then-current billing period and no refund will be issued for that period except where required by applicable mandatory law.
- If payment fails, we may retry the charge, suspend access, downgrade the service, or terminate the Account.
- We may change pricing at any time with prior notice where required. Changes will apply prospectively.
- Except where required by law or expressly stated otherwise, fees are non-refundable.
Right of withdrawal (applicable only in case of natural persons)
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- In accordance with applicable consumer protection law, including the Romanian Government Ordinance no. 34/2014 on consumer rights in contracts concluded at a distance, the Customer has the right to withdraw from the Agreement without providing any justification and without incurring any penalty, provided that the withdrawal right is exercised within 14 (fourteen) calendar days from the date of purchase of the service or subscription, and provided that the Customer has not already commenced use of the services during that period.
- If you have already commenced use of the services following subscription activation, we inform you that such use results in the loss of the right of withdrawal. By accepting these Terms and Conditions, you confirm that you have been informed of and expressly acknowledge the loss of the right of withdrawal in the event that you use the services during the 14-day period following subscription activation.
- To exercise the right of withdrawal, you must submit a request to office@fameloop.ai informing us of your intention to withdraw and providing the following information: your full name, the email address associated with your account, and the date of subscription purchase. If your withdrawal request meets the applicable legal requirements, fameloop will refund the subscription amount to the same payment method used for the original transaction, within 14 (fourteen) calendar days of receiving the valid request.
Acceptable Use
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- The services are provided for legitimate business and personal purposes only. By accessing or using the services, you agree to use them responsibly, lawfully, and in a manner that respects the rights and dignity of others.
- fameloop reserves the right to investigate suspected violations of this clause and to suspend, restrict, or permanently terminate access to the services at its sole discretion, without prior notice, where it reasonably determines that a violation has occurred or is likely to occur.
- You must not use the Services to create, submit, generate, store, publish, distribute, or facilitate any content that:
- is unlawful, fraudulent, deceptive, or misleading under any applicable law or regulation;
- is defamatory, libelous, or likely to give rise to a claim for defamation or malicious falsehood against any person or entity;
- infringes the IP Rights, privacy rights, publicity rights, moral rights, confidentiality obligations, or any other rights of any third party;
- constitutes hate speech, incites hatred or discrimination on the basis of race, ethnicity, nationality, religion, gender, sexual orientation, disability, age, or any other protected characteristic;
- is harassing, threatening, abusive, intimidating, or likely to cause distress or harm to any individual;
- is obscene, pornographic, sexually explicit, or otherwise offensive in a manner that would breach applicable content standards;
- promotes, glorifies, or facilitates violence, terrorism, extremism, or self-harm;
- targets or exploits minors in any manner, including content that is inappropriate for children or that could be used for grooming or exploitation;
- constitutes spam, unsolicited commercial communications, or bulk messaging in breach of applicable anti-spam laws;
- contains malware, viruses, trojans, ransomware, spyware, or any other harmful or malicious code or scripts;
- is designed to manipulate public opinion, interfere with democratic processes, or spread disinformation or coordinated inauthentic content;
- makes false, unsubstantiated, or misleading claims about third-party brands, products, services, or individuals, including in comparative advertising contexts;
- violates any applicable advertising standards, consumer protection law, unfair competition law, or sector-specific regulatory requirements.
- You must not:
- use the services in any way that violates any applicable local, national, or international law or regulation;
- impersonate any person or entity, or misrepresent your identity, affiliation, authority, or credentials;
- submit User Content or instructions that you do not have the legal right to use, publish, or process;
- access, probe, or test the vulnerability of the services, or attempt to bypass, disable, or circumvent any security, authentication, or access control mechanism;
- reverse engineer, decompile, disassemble, or attempt to extract the source code, algorithms, models, or underlying logic of the services or any AI Software used within them;
- scrape, crawl, harvest, or systematically extract data from the services by automated means without fameloop's prior written consent;
- use the services to build, train, or improve a competing product, service, or AI model, or to benchmark the services for public disclosure without fameloop's prior written consent;
- resell, sublicense, or otherwise make the services available to third parties in a manner not expressly permitted under these Terms;
- interfere with, disrupt, overload, or degrade the performance, availability, or integrity of the services or the infrastructure supporting them;
- use the services to transmit, store, or process data in violation of applicable data protection law, including submitting Personal Data or payment card data in breach of these Terms;
- use the services in a manner that infringes any IP Rights, confidentiality obligations, privacy rights, or any other rights of any third party;
- use the services in any manner that creates disproportionate legal, reputational, operational, or regulatory risk for fameloop, its users or any third party.
- Given that the services incorporate AI Software to generate outputs, recommendations, and content, the following additional prohibitions apply to all use of AI-powered features within the Services.
- You must not use the AI features of the services to:
- deploy subliminal, manipulative, or deceptive techniques that operate beyond a person's conscious awareness, with the objective or effect of materially distorting their behaviour, impairing their ability to make informed decisions, or causing or being likely to cause significant harm to any individual or group;
- exploit the vulnerabilities of individuals or groups arising from their age, disability, economic situation, or social circumstances, in a manner that materially distorts their behaviour and causes or is likely to cause significant harm;
- evaluate, classify, score, or profile individuals or groups over time based on social behaviour, inferred personality characteristics, or predicted traits, where such scoring results in treatment that is detrimental, discriminatory, or disproportionate relative to the original purpose for which data was collected;
- assess or predict the likelihood of an individual committing a criminal or civil offence based solely on profiling, personality assessment, or behavioural inference, without objective and verifiable factual grounds directly linked to specific conduct;
- create, expand, or contribute to facial recognition databases through the untargeted or bulk scraping of facial images from websites, social media platforms, or surveillance footage;
- infer, detect, or analyse the emotional states of natural persons in workplace, educational, or institutional settings, except where strictly necessary for medical or safety purposes and where such use is expressly authorised by applicable law;
- use biometric categorisation systems to deduce or infer a person's race, ethnic origin, political opinions, trade union membership, religious or philosophical beliefs, sex life, or sexual orientation, except where expressly permitted under applicable law and conducted on a lawful basis;
- deploy real-time remote biometric identification systems in publicly accessible spaces, except to the extent expressly permitted and regulated under applicable law;
- generate content that could reasonably be used to facilitate illegal surveillance, stalking, targeted harassment, or the unlawful monitoring of individuals;
- generate or distribute disinformation, synthetic media, or AI-generated content in a manner designed to deceive recipients as to its artificial origin, where such deception causes or is likely to cause harm.
- In addition to the prohibitions above, when using the AI-powered features of the services, you must:
- ensure that any AI Outputs you use, publish, or distribute are subject to meaningful human review before acting on them or making them available to others;
- be transparent with your own end users, clients, or audiences where content they receive has been generated in whole or in part using AI Software, to the extent required by applicable law or professional standards;
- define and document the intended outcomes of your use of AI-generated content, and remain transparent about its limitations in your own operations and communications;
- comply with all applicable AI regulations governing your use of AI Outputs, including without limitation the EU AI Act, GDPR, and any applicable national AI guidelines or sector-specific rules;
- refrain from using AI Outputs as a substitute for qualified professional advice - including legal, medical, financial, or regulatory advice - without independent expert review.
- In addition to all other obligations under these Terms, the Customer agrees that in connection with its use of the services:
- the Customer will not defame, stalk, harass, threaten, or incite violence against fameloop, its employees, representatives, or any other person or organisation, whether through the services or otherwise in connection with the Customer's use of the platform;
- the Customer will not use the services, any AI Outputs, or any content generated or published through the platform for immoral, exploitative, or socially harmful purposes, including purposes that cause or are likely to cause harm to vulnerable individuals or groups;
- the Customer will not use, or permit any third party to use, the services to interfere in any political, electoral, or democratic process, including through the generation or distribution of deceptive political content, synthetic media of political figures, or coordinated inauthentic campaigns;
- the Customer will conduct itself with integrity in all interactions with fameloop, its team, and other users of the platform, and will not engage in conduct designed to manipulate, deceive, or undermine the trust and safety mechanisms of the services.
- Breach of any obligation in this Section will be treated as a material breach of these Terms and may result in immediate account suspension or termination without prior notice and without liability to fameloop.
- Consequences of Breach
- Without prejudice to any other rights or remedies available to fameloop under these Terms or applicable law, a breach or suspected breach of this Acceptable Use Policy may result in any or all of the following actions at fameloop's sole discretion:
- immediate suspension or permanent termination of your account and access to the services, with or without prior notice;
- removal or takedown of any User Content or Published Content that fameloop reasonably determines to be in breach of this policy;
- reporting of unlawful activity to relevant law enforcement authorities, regulatory bodies, or supervisory authorities;
- pursuit of civil remedies, including injunctive relief and damages, where fameloop suffers loss as a result of the breach;
- notification of affected third parties where required or appropriate under applicable law.
- Termination of access pursuant to this clause does not entitle you to any refund of fees paid, except where required by applicable mandatory law.
- The Customer acknowledges that fameloop is a multi-AI platform that integrates, uses, and may combine outputs from multiple artificial intelligence systems, models, and providers simultaneously or sequentially in the delivery of the services. These may include, without limitation, large language models, generative AI systems, machine learning models, computer vision systems, natural language processing engines, recommendation algorithms, scoring models, and other AI Software, provided by one or more third-party AI providers.
- The identity, combination, and configuration of AI providers used within the services may change at any time, without prior notice to the Customer, as fameloop updates, replaces, adds, or removes AI providers in the ordinary course of operating and improving the platform. fameloop may from time to time publish a list of current AI providers on its website or within the platform dashboard, but such list is provided for informational purposes only and does not limit the scope of this clause.
- The absence of a specific AI provider from any published list does not exclude the application of that provider's Third-Party AI AUP to the Customer's use of the services.
- Automatic Incorporation of Third-Party AI Acceptable Use Policies
- Each third-party AI provider whose technology is integrated into the services maintains its own acceptable use policy, usage policy, or equivalent terms governing the permitted and prohibited uses of its technology (each, a "Third-Party AI AUP").
- By using the services, the Customer agrees that:
- all Third-Party AI AUPs applicable to the AI Software used within the services are automatically incorporated into these Terms by reference and form part of the Customer's obligations under these Terms, as if set out in full herein;
- this incorporation takes effect automatically and immediately upon the relevant AI provider's technology being used within the services, regardless of whether fameloop has updated these Terms to expressly reference that provider or its policy;
- the Customer is bound by each applicable Third-Party AI AUP to the same extent as if the Customer had entered into a direct agreement with the relevant AI provider, insofar as those obligations relate to the Customer's use of the services;
- where a Third-Party AI AUP is more restrictive than these Terms in relation to a particular use case or category of content, the more restrictive provision shall apply;
- where a Third-Party AI AUP is amended, updated, or replaced by the relevant AI provider, the updated version is automatically incorporated into these Terms from the effective date of that update, without any requirement for fameloop to amend these Terms or provide separate notice to the Customer.
- The Customer is responsible for reviewing and monitoring the Third-Party AI AUPs of the providers whose technology is incorporated into the services. fameloop will make reasonable efforts to maintain accessible references to the Third-Party AI AUPs of its principal AI providers, but does not guarantee the completeness or currency of such references at all times.
- The Customer's obligation to comply with Third-Party AI AUPs is not conditional upon:
- fameloop having provided direct notice of the relevant policy to the Customer;
- the relevant policy having been expressly referenced in a specific version of these Terms;
- the Customer having independently located or reviewed the relevant policy;
- fameloop having updated these Terms to reflect a change in the relevant policy.
- Compliance is required from the moment the relevant AI provider's technology is used within the services, regardless of the above.
- fameloop reserves the right to amend, expand, or update this Acceptable Use Policy - including this Section 8 - at any time, with or without prior notice, in order to:
- reflect the addition, removal, or replacement of AI providers within the services;
- incorporate new or updated Third-Party AI AUPs;
- reflect changes in applicable law, including AI regulation, data protection law, or sector-specific requirements;
- address new or emerging risks, misuse patterns, or categories of prohibited conduct identified by fameloop or its AI providers;
- align with updated guidelines issued by regulatory authorities, industry bodies, or AI safety organisations.
- For the avoidance of doubt, Third-Party AI AUPs are fully applicable to the Customer's use of the services whether or not fameloop has amended these Terms to expressly reference or incorporate them. The absence of an express amendment to these Terms does not limit, suspend, or otherwise affect the Customer's obligation to comply with any applicable Third-Party AI AUP. fameloop's failure or delay in updating these Terms to reflect a new or updated Third-Party AI AUP does not create any right for the Customer to use the services in a manner that would violate that policy. These Terms and all applicable Third-Party AI AUPs operate cumulatively and in parallel, and compliance with one does not excuse non-compliance with another.
- Liability and Indemnification
- Where fameloop incurs any loss, liability, cost, claim, or regulatory action as a result of the Customer's use of the services in breach of any applicable Third-Party AI AUP - whether or not that policy was expressly incorporated into a specific version of these Terms at the time of the breach - the Customer shall indemnify and hold harmless fameloop in accordance with Section 23 of these Terms.
- fameloop shall not be liable to the Customer for any restriction, suspension, modification, or termination of services that results from the Customer's breach of any applicable Third-Party AI AUP, or from a change in a Third-Party AI AUP that renders a previously permitted use prohibited.
- fameloop relies on the Customer's good faith to ensure that names of individuals, organisations, brands, or other entities submitted to or processed through the services are used accurately and honestly, and do not falsely imply any affiliation, endorsement, or association with any party with which the Customer is not genuinely connected. The Customer acknowledges that unauthorised use of third-party trademarks, trade names, or brand identifiers - including through AI-generated content - may constitute trademark infringement, passing off, or unfair competition under applicable law, and the Customer bears sole responsibility for ensuring that all such use is lawful and non-infringing. fameloop reserves the right to suspend access, remove content, or take such other action as it considers appropriate where it reasonably suspects unauthorised or misleading use of third-party brand identifiers through the services.
- If you believe that another user is using your organisation's trademark-protected materials through the services, or is generating content that falsely implies an affiliation with your organisation, please contact us at office@fameloop.ai, including a description of the protected material, the conduct you believe constitutes misuse, and confirmation of your authority to act on behalf of the rights holder. fameloop will assess each complaint in good faith, though receipt of a complaint does not obligate fameloop to take any specific action or constitute a legal determination of infringement.
- Where the Customer uses the services to generate content referencing competitors or third-party brands - including for comparative analysis or competitive positioning - the Customer must ensure that all factual claims are accurate and verifiable, that comparative content complies with applicable advertising and unfair competition law, and that all such references have been independently reviewed and approved before publication in accordance with these Terms.
Customer responsibility for all submitted and approved content
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- The Customer is solely responsible for all User Content submitted to the services, all instructions, prompts, requests, edits, factual statements, claims, representations, approvals, and publishing decisions made through the services, and for verifying the accuracy, legality, defensibility, and appropriateness of any content before publication.
- The Customer is solely responsible for ensuring they have all necessary rights, permissions, approvals, and legal grounds to request, edit, approve, publish, or distribute content and for ensuring compliance with all applicable laws, regulations, and professional or industry obligations.
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Where the services provide a Review, Approve, Publish, Post, Enable Auto-Publish, or similar action, the Customer confirms cumulatively that they:
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have reviewed the content;
- approve the content for publication or distribution;
- accept full responsibility for that content and its publication;
- confirm they are authorized to approve publication on behalf of themselves or the relevant business or client;
- understand that fameloop does not independently verify all factual or legal aspects of the content.
- By clicking any publication or approval control, the Customer assumes full responsibility for the decision to publish and for the consequences of publication, to the maximum extent permitted by law.
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Unless expressly stated otherwise in writing, fameloop:
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does not act as the legal publisher, spokesperson, representative, or endorser of the Customer's approved messaging;
- does not adopt Customer-approved content as its own statement;
- does not guarantee the truth, legality, or non-infringing nature of Customer-approved content;
- does not assume legal responsibility for claims, representations, or assertions approved by the Customer.
- Any approval, publication, or auto-publication initiated or enabled by the Customer is made on the Customer's authority and at the Customer's sole risk and responsibility.
- Content generation, review, and publishing workflow
- fameloop may generate draft content or other outputs to support the Customer's workflows. Such content is generated algorithmically and may require human review. All generated content is provided as draft material unless expressly marked otherwise. Draft content may contain inaccuracies, omissions, approximations, or language requiring revision. Where manual review is enabled by default, the Customer must review and approve content before publication and is solely responsible for any such publication.
- If the Customer enables auto-publish or a similar feature, the Customer:
- expressly authorizes fameloop to publish approved workflow outputs according to the selected settings;
- acknowledges that enabling auto-publish is the Customer's own decision;
- remains fully responsible for all content published under that setting.
- Enabling auto-publish does not shift responsibility from the Customer to fameloop.
- fameloop may apply checks, filters, moderation layers, or review steps relating to safety, claims, policy, defamation, or compliance. These checks are discretionary safeguards only. They do not constitute legal review, factual certification, editorial acceptance of liability, or assumption of responsibility by fameloop.
- The Customer remains solely responsible for all approved or published content, whether or not such checks were applied.
- If the Customer downloads and uses content outside the fameloop network, the Customer bears sole responsibility for all subsequent use, modification, publication, republication, distribution, and consequences.
- By submitting, uploading, or otherwise making User Content available through the services, you hereby grant fameloop a worldwide, non-exclusive, transferable, sublicensable, royalty-free, fully paid-up license to use, copy, store, process, modify for formatting and technical compatibility, create derivative works of, distribute, transmit, display, publish, and export your User Content, solely to the extent necessary to:
- provide, operate, and maintain the services;
- generate AI Outputs in response to your instructions;
- execute Loop workflows and publishing actions as directed by you;
- maintain version history, audit trails, and account functionality;
- apply safety, moderation, and quality checks;
- improve the reliability, security, and performance of the services, where permitted by applicable law and our Privacy Policy;
- comply with applicable legal obligations;
- enforce these Terms.
- This license commences upon submission of User Content and continues for as long as necessary to fulfil the purposes above, including for a reasonable period following termination of your account to allow for data retention obligations, dispute resolution, and system maintenance, after which User Content will be deleted or anonymised in accordance with our Privacy Policy.
- You acknowledge and agree that you bear sole and entire responsibility for the integrity, accuracy, legality, and appropriateness of your User Content, and for having in place all safeguards necessary to protect it prior to submission.
- Depending on your subscription plan and workspace configuration, you and other users within your organisation or workspace may have access to each other's User Content and account activity. You are responsible for managing user access within your account and ensuring that access permissions are configured appropriately for your use case.
- Content Warranty Disclaimer
- fameloop does not and cannot review all User Content submitted to or processed through the services, and does not guarantee that User Content or AI Outputs will be free from:
- malware, harmful code, scripts, routines, or contaminants that may damage your systems or devices, or remove, transfer, disclose, or alter information stored therein;
- hallucinations, inaccuracies, omissions, or errors, whether in AI Outputs or in any other generated content;
- content you or others may find objectionable, inappropriate, offensive, or unsuitable for a particular purpose;
- third-party IP Rights infringements, defamatory statements, misleading claims, or regulatory non-compliance.
- fameloop expressly disclaims all responsibility and liability for:
- the accuracy, completeness, reliability, or legality of any User Content submitted by the Customer or any third party, for which the submitting party remains solely liable;
- the accuracy, completeness, or suitability of any AI-generated Output, which is provided as draft material only and requires independent human review before use or publication;
- any harm, loss, or damage arising from the Customer's reliance on User Content or AI Outputs without independent verification.
- fameloop reserves the right to remove, suspend, or restrict access to any User Content at any time and without prior notice, where fameloop reasonably determines that such content breaches these Terms, applicable law, or creates legal, reputational, or operational risk for fameloop or its users.
- Back-Up of Customer Content
- fameloop implements reasonable technical measures to maintain the availability and integrity of User Content within the services. However, fameloop does not guarantee against data loss, corruption, or unavailability resulting from technical failures, force majeure events, account termination, or other circumstances outside fameloop's reasonable control.
- You are solely responsible for maintaining independent back-up copies of all User Content and any AI Outputs or published content you wish to retain. fameloop strongly recommends that you regularly export and back up your Content, including drafts, published articles, loop history, and reports, independently of the services.
- fameloop shall not be liable for any loss of User Content or AI Outputs resulting from your failure to maintain adequate back-ups, to the maximum extent permitted by applicable law.
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Where fameloop offers the option to publish content through its own network, systems, channels, or publishing workflows, the following apply:
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Publication occurs only according to the product workflow and the Customer's settings or approval actions.
- Publication does not mean fameloop adopts the content as its own opinion, endorsement, or verified statement.
- The Customer remains solely responsible for the approved content and for the decision to publish it.
- fameloop may, at its sole discretion, refuse, delay, suspend, remove, edit formatting, or decline publication of any content for legal, policy, operational, technical, reputational, or commercial reasons.
- fameloop is not obligated to publish any draft or approved content.
- To the maximum extent permitted by law, publication through the fameloop network does not transfer legal responsibility for the substance of Customer-approved content to fameloop.
- fameloop does not provide legal advice, editorial certification, media law advice, defamation clearance, trademark clearance, regulatory approval, or professional compliance advice.
- The services are not a substitute for review by legal counsel, compliance specialists, PR advisors, medical reviewers, regulated-industry reviewers, or other qualified professionals.
- The Customer is solely responsible for determining whether content is appropriate for its jurisdiction, industry, audience, and risk profile.
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the Customer acknowledges and agrees that:
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fameloop does not guarantee that any content is non-defamatory, non-infringing, non-misleading, or legally safe;
- fameloop does not independently validate all factual statements, comparisons, claims, or implications in Customer-approved content;
- the Customer must independently review and approve all claims, references, comparisons, and representations before publication;
- the Customer bears sole responsibility for ensuring that published content complies with advertising law, unfair competition law, defamation law, IP law, professional rules, and any industry-specific legal requirements.
- If any third party alleges that content approved or published by or for the Customer is unlawful, infringing, defamatory, misleading, or otherwise improper, the Customer remains solely responsible for that content to the maximum extent permitted by law.
- 14. Agency and multi-client use
- If you are an agency or other service provider using fameloop on behalf of clients, you represent and warrant that:
- you are authorized to act for those clients and to use any IP rights pertaining to suck client;
- you have the right to submit client-related instructions and content;
- you have the right to approve publication decisions;
- you will ensure that your clients are bound by terms no less protective of fameloop than these Terms.
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As between fameloop and the agency user, the agency user remains fully responsible for all client-related use of the services unless otherwise agreed in writing.
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Intellectual Property Rights
- The fameloop platform, including its software, source code, object code, architecture, graphic elements, visual design, look and feel, user interface, dashboards, workflows, Loop logic, scoring methodologies, AI models, reports, templates, and all other components and content made available through the services, are owned by or licensed to Fame Loop SRL. The Customer acknowledges that it has no rights in or to any of the foregoing, except for the limited, revocable right to access and use the services during the term of these Terms and strictly in accordance with the licence granted under these Terms.
- The Customer acknowledges that all information, data, analyses, reports, scores, AI Outputs, and other materials made available by fameloop through the services constitute the intellectual property of Fame Loop SRL and may be protected, to the extent provided by applicable law, by copyright, database rights, trade secrets, or other intellectual property rights. No use of such materials beyond the scope expressly permitted under these Terms is authorised, and any unauthorised reproduction, distribution, or modification of such materials may constitute an infringement of fameloop's IP Rights.
- All company names, registered trademarks, service marks, trade names, logos, and brand identifiers associated with fameloop are protected under applicable intellectual property law. Nothing in these Terms or within the services shall be construed as granting any licence or right to use any fameloop trademark, logo, or brand identifier without the prior written consent of Fame Loop SRL. Where third-party trademarks or brand identifiers appear within the services - including within AI Outputs generated in response to Customer instructions - such appearance does not constitute a grant of any licence or right to use those marks, and all rights remain with their respective owners.
- You retain your rights in User Content you lawfully submit, subject to the rights you grant below.
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You grant fameloop a worldwide, non-exclusive, royalty-free license to host, use, copy, process, store, transmit, display, modify for formatting, publish where instructed, and otherwise use User Content as necessary to:
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provide the services;
- operate publishing workflows;
- maintain history and functionality;
- secure and improve the services;
- comply with law;
- If you provide feedback, suggestions, or ideas, we may use them without restriction or compensation.
- These Terms do not grant either party any rights, implied or otherwise, in or to the other party's IP Rights, except as expressly set out in these Terms.
- Subject to your compliance with these Terms and timely payment of any applicable fees, fameloop grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable right to access and use the Services solely for your own internal business purposes or personal purposes, as applicable, during the term of your subscription or trial period.
- Each party retains all IP Rights in its own content and confidential information. As between the Customer and fameloop:
- The Customer retains all IP Rights in User Content that the Customer lawfully submits to the services, subject to the license granted to fameloop under these Terms.
- fameloop retains all rights, title, and interest - including all IP Rights - in and to the services and everything that comprises or supports them, including without limitation: the platform architecture, software, source code, object code, algorithms, machine learning models, AI Software, workflows, Loop logic, scoring methodologies, dashboards, reports, templates, integrations, patches, updates, know-how, background IP Rights, look and feel, design, and any materials, data, or similar assistance provided to the Customer in connection with the services.
- Nothing in these Terms transfers ownership of any fameloop IP Rights to the Customer, regardless of the degree to which Customer inputs contributed to the generation of any output, report, or AI Output through the services.
- This license does not include the right to:
- copy, reproduce, modify, adapt, or create derivative works of the services or any part thereof;
- sublicense, resell, transfer, assign, or otherwise make the services available to any third party, except as expressly permitted under these Terms;
- use the services to build a competing product or service, or to benchmark the services for public disclosure without fameloop's prior written consent;
- remove, alter, or obscure any proprietary notices, labels, or marks within the services.
- Any use of the services beyond the scope of this license requires fameloop's prior written consent. fameloop reserves the right to revoke this license at any time in accordance with these Terms.
- AI Outputs and IP Ownership
- To the extent that AI Outputs generated through the services may give rise to IP Rights, the following applies:
- fameloop does not claim ownership of AI Outputs that are generated solely in response to Customer inputs and delivered to the Customer for the Customer's own use, subject to fameloop's retained rights in the underlying models, methods, and platform.
- The Customer acknowledges that AI Outputs may not be protectable by copyright or other IP Rights in all jurisdictions, and that fameloop makes no representation as to the IP status or protectability of any AI Output.
- The Customer is solely responsible for assessing whether AI Outputs are original, protectable, and suitable for the Customer's intended use, including any commercial, publishing, or branding purposes.
- Where fameloop publishes content through its network on the Customer's behalf, the Customer grants fameloop any rights necessary to carry out such publication, as further described in Section 15.3.
- Except for rights expressly reserved to third-party licensors or AI providers whose technology is incorporated in the services, fameloop retains all residual rights, title, and interest not expressly granted under these Terms.
- Customer Representation and Warranty Regarding Intellectual Property Rights
- If you are a legal entity, you hereby grant fameloop a non-exclusive, transferable, sublicensable, royalty-free, worldwide licence, valid for the duration of these Terms, to use your name, trademarks, service marks, and logos solely for the purpose of identifying you as a fameloop customer, providing the Services and promoting the Services and fameloop's platform in marketing materials, case studies, partner listings, and related promotional activities. fameloop will exercise this right with reasonable discretion and will cease any specific use upon your written request where you demonstrate a legitimate objection..
- All goodwill arising from a party's use of the other party's trademarks inures solely to the benefit of the owning party. Neither party will contest the validity or ownership of the other party's trademarks, and each party must promptly cease any use of the other party's trademarks that the owning party identifies as inaccurate, misleading, or otherwise objectionable.
- The Customer represents, warrants, and undertakes to fameloop, on a continuing basis throughout the term of these Terms, that:
- the Customer owns, or has obtained all necessary licences, consents, permissions, and authorisations required to submit, upload, process, publish, or otherwise use any User Content, brand assets, trade marks, logos, names, images, data, or other materials introduced into the services or in connection with which the Customer requests the provision of the services;
- the Customer has the right to authorise fameloop to access, process, store, analyse, and - where instructed - publish such materials in accordance with these Terms, without infringing the IP Rights, confidentiality obligations, privacy rights, or any other rights of any third party;
- no User Content submitted by the Customer, and no instruction given by the Customer to fameloop in connection with the services, will cause fameloop to infringe the IP Rights or other rights of any third party by carrying out the services in accordance with those instructions;
- where the Customer submits materials relating to third-party brands, products, competitors, or public figures, the Customer has assessed and accepts sole responsibility for ensuring that such submission and any resulting content or publication is lawful, non-infringing, and compliant with all applicable laws, including advertising law, unfair competition law, and defamation law;
- the Customer will not submit to the services any content or materials that are subject to confidentiality obligations owed to a third party, unless the Customer has obtained all necessary consents and authorisations to do so.
- The Customer acknowledges that fameloop relies on these representations and warranties in providing the services, and in particular in generating AI Outputs and publishing content on the Customer's behalf or at the Customer's instruction.
- If any of the above representations or warranties prove to be incorrect, inaccurate, or misleading at any time, the Customer shall:
- notify fameloop immediately upon becoming aware of such circumstances;
- indemnify and hold harmless fameloop in accordance with Section 23 of these Terms in respect of any claims, losses, costs, or liabilities arising from or related to the breach of such representations or warranties;
- bear sole responsibility for any consequences arising from the unauthorised use of third-party IP Rights or materials, including any takedown requests, legal proceedings, or regulatory action directed at fameloop as a result of the Customer's submissions or instructions.
- fameloop does not independently verify the ownership or licensing status of materials submitted by the Customer. The Customer's representations and warranties in this clause are the sole basis on which fameloop acts in processing, generating outputs from, or publishing materials provided by or on behalf of the Customer.
Confidentiality
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- We will treat non-public information disclosed to us by Customers as confidential and use it only as necessary to provide and operate the services, subject to our Privacy Policy and any separate confidentiality commitments.
- This section does not apply to information that:
- is or becomes public without breach;
- was already known without restriction;
- is independently developed;
- is lawfully received from a third party.
Privacy and data protection
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- By using the services, you acknowledge that your personal data may be processed in accordance with our Privacy Policy available on our website. The services are designed to operate with minimal use of Personal Data. You must avoid or minimise the submission of Personal Data through the services wherever possible, and must not submit Personal Data unless it is strictly necessary for the specific service or workflow you are using.
- In the course of using the Services, you may share certain Personal Data with fameloop strictly to the extent necessary for providing the Services. fameloop will handle any such Personal Data in accordance with its Privacy Policy and applicable data protection law.
- You are responsible for ensuring that any Personal Data you share with fameloop in connection with the services is shared on a lawful basis and in compliance with all privacy laws applicable to you and your organisation.
- You are solely responsible for:
- assessing whether your use of the Services complies with all privacy and data protection laws applicable to you, including without limitation the GDPR and any other applicable national or regional privacy law;
- ensuring that data subjects whose Personal Data you submit to the services have been appropriately informed of such processing and, where required by applicable law, have provided valid consent;
- ensuring that your instructions to fameloop in connection with the processing of Personal Data are lawful and consistent with your obligations to data subjects;
- implementing appropriate technical and organisational measures to protect Personal Data prior to submission to the services.
- If you are located in, or are submitting data originating from, a jurisdiction where the cross-border transfer of Personal Data is subject to restrictions that fameloop cannot contractually or technically satisfy - including without limitation certain jurisdictions with data localisation requirements - you must not submit Personal Data to the fameloop-hosted services or otherwise share it with fameloop without first obtaining independent legal advice and, where required, the prior written agreement of fameloop.
- fameloop reserves the right to suspend or restrict access to the services where it reasonably determines that the Customer is submitting data in breach of this clause, without prejudice to any other rights or remedies available to fameloop under these Terms or applicable law.
Security
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- fameloop implements reasonable technical and organisational security measures designed to protect Personal Data and User Content against unauthorised access, loss, destruction, alteration, or disclosure. These measures are described in further detail in the fameloop Privacy Policy and, where applicable, the DPA.
- You acknowledge that no method of transmission over the internet or method of electronic storage is completely secure. fameloop does not guarantee absolute security and shall not be liable for any unauthorised access, breach, or loss that occurs despite fameloop's reasonable security measures, except to the extent caused by fameloop's gross negligence or wilful misconduct.
- You are responsible for maintaining the security of your account credentials, managing user access within your account, and implementing appropriate security measures on your own systems and devices prior to interacting with the services.
- You must notify fameloop promptly at [privacy@fameloop.ai] if you become aware of any actual or suspected unauthorised access to your account or any Personal Data shared with fameloop in connection with the services.
Third-party services and platforms
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- The services may interact with or depend on third-party tools, payment processors, hosting providers, analytics services, AI systems, search engines, publishing services, and other platforms.
- We are not responsible for third-party acts, omissions, policies, outages, decisions, ranking changes, indexing changes, visibility changes, or platform behavior.
- Your use of third-party services may also be subject to their own terms and policies.
Availability and changes
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- We do not guarantee uninterrupted or error-free operation of the services.
- We may change, suspend, or discontinue any part of the services at any time, including features, workflows, plans, UI, scans, Loop logic, or publishing mechanisms.
- We are not liable for service changes, interruptions, delays, or discontinued features.
Suspension and termination
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- These Terms are effective from the date the Customer first accesses, activates, or begins using the services - including through a free trial, free scan, or paid subscription - and continue for the duration of the applicable subscription period or, where no fixed period applies, until terminated in accordance with this Section.
- Termination for Convenience
- The Customer may stop using the services and close their account at any time by following the cancellation procedure applicable to their plan. Cancellation does not relieve the Customer of any obligation to pay fees already due or accrued prior to the effective date of cancellation, and no refund will be issued except where expressly required by applicable mandatory law.
- fameloop may change, suspend, or discontinue any free feature, free tier, or free trial at any time without prior notice and without liability to the Customer. In respect of paid subscriptions, fameloop will provide the Customer with reasonable advance notice before discontinuing a paid feature or plan, except where discontinuation is required by applicable law, a third-party AI provider's policy change, or circumstances outside fameloop's reasonable control.
- Termination by fameloop
- fameloop may suspend or permanently cancel your account in any of the following circumstances:
- Breach: where fameloop reasonably suspects that the Customer has breached any obligation under these Terms, including this Acceptable Use Policy, any applicable Third-Party AI Acceptable Use Policy, or any other policy incorporated by reference;
- Non-Payment: where the Customer fails to pay applicable fees when due, or fails to remedy a payment default within any extended payment period that fameloop may, at its sole discretion, agree to;
- Inactivity: where fameloop reasonably determines that a free account has been inactive for at least 90 (ninety) consecutive days, meaning no user has signed in, no workflows have been executed, and no services have been accessed during that period;
- Infringement or Unlawful Use: where fameloop reasonably suspects that maintaining the account may be unlawful, expose fameloop to legal liability, or infringe the rights of any third party, including IP Rights, privacy rights, or trademark rights;
- Regulatory or Legal Requirement: where fameloop is required or advised by a competent authority, court, or legal counsel to suspend or terminate access;
- Reputational or Security Risk: where fameloop reasonably determines that continued access creates material reputational, operational, or security risk for fameloop or its users;
- Upon Request: where the Customer requests closure of its account, provided that fameloop does not have a legal obligation or legitimate interest requiring it to retain account information beyond that point.
- Effect of Termination
- Termination of these Terms, for any reason, does not affect:
- any rights or obligations that have accrued prior to the effective date of termination;
- the Customer's obligation to pay any outstanding fees;
- the Customer's indemnification obligations;
- the disclaimers and limitations of liability;
- any other provision of these Terms that by its nature is intended to survive termination
- fameloop shall not be liable to the Customer or any third party for any loss, damage, cost, or consequence arising from the suspension or termination of the services in accordance with this Section 16, including any loss of data, AI Outputs, published content, loop history, or account information resulting from such suspension or termination.
- Where termination results from a change in a Third-Party AI AUP or the withdrawal of a third-party AI provider's technology, fameloop's liability to the Customer is excluded to the maximum extent permitted by applicable law.
- Upon permanent removal of an account:
- the Customer will immediately lose access to the services, including all dashboards, workflows, loop history, reports, AI Outputs, and published content records associated with the account;
- account data, including the account name, User Content, and associated settings, will be permanently deleted and cannot be recovered, subject to any retention obligations set out in fameloop's Privacy Policy;
- any content scheduled for publication but not yet published will be cancelled without liability to fameloop.
- fameloop is not liable for any loss of data, content, AI Outputs, or publishing history resulting from account suspension or removal, whether or not prior notice was provided.
- fameloop will make reasonable efforts to notify the Customer prior to suspending or removing an account, where it is practicable and legally permissible to do so. However, fameloop is under no obligation to provide advance notice and may act immediately where the circumstances require it, including where continued access poses an immediate legal, security, or reputational risk.
- Post-Termination Data Retention
- Following termination or removal of an account, fameloop may retain and use account information and associated data to the extent necessary to:
- comply with applicable legal obligations, including tax, accounting, and regulatory retention requirements;
- resolve disputes and respond to legal claims;
- enforce these Terms and any outstanding obligations;
- maintain records required for safety, fraud prevention, and abuse detection purposes.
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Such retention will be carried out in accordance with fameloop's Privacy Policy and applicable data protection law.
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Disclaimers
- To the maximum extent permitted by applicable law, the services - including all AI Outputs, reports, scores, baselines, loop workflows, draft content, published content, and all other features and deliverables - are provided on an "as is" and "as available" basis, without warranty of any kind, whether express or implied, including without limitation any warranty of merchantability, fitness for a particular purpose, accuracy, completeness, or non-infringement. The Customer's use of the services is entirely at the Customer's own risk.
- fameloop does not guarantee the accuracy, completeness, currency, or reliability of any content, AI Output, or other material made available through the services. The Customer is solely responsible for independently verifying any information before relying on it, acting upon it, or publishing it. fameloop makes reasonable efforts to ensure continuous availability of the services but cannot guarantee that the platform will be accessible at all times, free from interruption, error, or omission. fameloop shall not be liable for any period during which the services are inaccessible, regardless of the cause or duration of such unavailability.
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fameloop shall not be liable for any damage or loss arising from any virus, trojan, worm, denial-of-service attack, distributed denial-of-service attack, or any other technologically harmful material that infects the Customer's devices, IT systems, or data as a result of using the services or any third-party platform linked from or integrated with the services. The Customer is responsible for configuring its own IT systems and devices appropriately for accessing the services and for maintaining up-to-date anti-virus and security software on all devices used to access the platform.
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Fame Loop SRL and its affiliates, directors, officers, employees, contractors, licensors, AI providers, and service providers expressly disclaim all warranties, whether express, implied, statutory, or otherwise, including without limitation any implied warranty of merchantability, fitness for a particular purpose, title, accuracy, or non-infringement, any warranty of availability, service uptime, continuity, or uninterrupted or error-free operation, any warranty arising out of course of dealing, usage of trade, or prior course of performance, any warranty that the services will integrate or interoperate with any other technology, platform, or system.
- Without limiting the above, fameloop does not warrant that:
- the services will be uninterrupted, timely, secure, or free from errors, bugs, or vulnerabilities;
- AI Outputs will be accurate, complete, current, lawful, non-defamatory, non-infringing, or fit for any particular purpose;
- AI Outputs will be free from hallucinations, inaccuracies, omissions, or content unsuitable for the customer's jurisdiction, industry, or intended use;
- any generated, approved, or published content will achieve any particular commercial, editorial, reputational, or visibility result;
- any content will be treated in any particular way by third-party ai systems, search engines, publishers, platforms, or distribution channels;
- the services will meet the customer's specific requirements or expectations;
- any defects or errors in the services will be corrected within any particular timeframe.
- Unplanned system outages, AI model changes, and third-party platform disruptions may occur at any time. the fameloop parties disclaim all liability for harm or damages caused by any third-party AI provider, licensor, publisher, or other third party whose technology or content is used in connection with the services. the customer bears the entire risk as to the use of the services and any ai outputs generated through them.
- The Customer represents and warrants to fameloop, on a continuing basis throughout the term of these Terms, that:
- the Customer has full legal capacity, authority, and all necessary rights to enter into these Terms and to perform all obligations hereunder, including where acting on behalf of an organisation;
- the Customer and all users operating under the Customer's account will use the services in strict accordance with these Terms, all incorporated policies - including all applicable Third-Party AI AUPs - and all applicable laws and regulations;
- the Customer has obtained all rights, licences, permissions, consents, and authorisations necessary for the lawful submission, processing, publication, and distribution of User Content through the services, including in relation to any third-party software, data, or materials used in conjunction with the services;
- no part of the User Content submitted by the Customer infringes, misappropriates, or otherwise conflicts with the IP Rights, privacy rights, publicity rights, or any other rights of any third party;
- all instructions, prompts, and publishing decisions made by the Customer through the services are made on a lawful basis and in compliance with applicable advertising, defamation, unfair competition, and data protection law;
- the Customer has independently assessed and verified, or will independently assess and verify, the accuracy, legality, and appropriateness of all AI Outputs before approving, publishing, or otherwise relying on them.
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The Customer expressly agrees that the use of the services, all AI Outputs, and all content generated, approved, published, or downloaded through the services is at the Customer's sole risk and responsibility.
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Limitation of liability
- TO THE MAXIMUM EXTENT PERMITTED BY LAW, FAME LOOP SRL AND ITS DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, CONTRACTORS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BUSINESS, REPUTATION, OPPORTUNITY, OR EXPECTED SAVINGS, ARISING OUT OF OR RELATED TO THE SERVICES OR THESE TERMS.
- TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE TOTAL AGGREGATE LIABILITY OF FAME LOOP SRL ARISING OUT OF OR RELATING TO THE SERVICES OR THESE TERMS SHALL NOT EXCEED THE AMOUNTS PAID BY THE CUSTOMER TO FAME LOOP SRL FOR THE SERVICES IN THE THREE (3) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR EUR 100, WHICHEVER IS GREATER.
- Nothing in these Terms excludes liability that cannot be excluded by law.
- Indemnification
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You agree to defend, indemnify, and hold harmless Fame Loop SRL and its directors, officers, employees, affiliates, contractors, licensors, and service providers from and against any claims, allegations, actions, proceedings, losses, liabilities, damages, judgments, settlements, penalties, costs, and expenses (including reasonable legal fees) arising out of or related to:
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your use of the services;
- your User Content;
- your edits, approvals, instructions, or publication decisions;
- content approved, published, auto-published, downloaded, distributed, or used by you or on your behalf;
- alleged defamation, infringement, unlawful advertising, misleading claims, unfair competition, privacy violations, or regulatory violations relating to such content;
- your breach of these Terms;
- your violation of any law or third-party rights.
- This indemnity applies whether content was manually approved by you or published pursuant to a setting enabled by you, including auto-publish.
- Governing law and jurisdiction
- These Terms shall be governed by and construed in accordance with the laws of Romania, unless otherwise required by mandatory applicable law.
- The courts of Bucharest, Romania shall have exclusive jurisdiction over disputes arising out of or in connection with these Terms, unless mandatory applicable law requires otherwise.
- To the extent permitted by applicable law, any cause of action arising out of or related to the use of the Services or the Agreement must be filed within 1 (one) year after such cause of action arose. Any cause of action which is not filed within such period will be considered affected by the statute of limitation.
Miscellaneous
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- These Terms, together with any incorporated policies and any applicable order form or subscription terms, form the entire agreement between you and fameloop regarding the services.
- If at any time any clause, provision, or part of this Agreement is deemed null, invalid, or unenforceable, in whole or in part, under any legal rule or law, such clause, provision, or part shall be excluded from applicability, without affecting the enforceability of the rest of this Agreement.
- Failure to enforce any right is not a waiver.
- You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a corporate transaction or otherwise, in which case this Agreement will be updated and published accordingly.
- Fame Loop SRL shall not be liable for any failure to perform or delay in performing any of its obligations under these Terms where such failure or delay results from a force majeure event or fortuitous circumstance beyond fameloop's reasonable control. fameloop shall equally not be liable for the acts or omissions of any third party where such acts or omissions have the character of a force majeure event or fortuitous circumstance.
- For the purposes of these Terms, a force majeure event includes, without limitation: fires, earthquakes, floods, or other natural disasters; war, armed conflict, revolution, civil unrest, or acts of terrorism; strikes, labour disputes, or industrial action; pandemics, epidemics, or public health emergencies; quarantine restrictions or related governmental measures; orders, decisions, or acts of any competent public authority or regulatory body; failures or disruptions of third-party infrastructure, telecommunications networks, internet services, or cloud hosting providers; changes in or withdrawal of third-party AI provider services or models integral to the operation of the platform; and any other event that is unforeseeable, unavoidable, and outside fameloop's reasonable control.
- Where a force majeure event occurs, fameloop will make reasonable efforts to notify the Customer as soon as practicable and to resume performance of the affected obligations as soon as the force majeure event ceases. The Customer shall not be entitled to any refund, compensation, or damages in respect of any period during which the services are unavailable or degraded as a result of a force majeure event. If a force majeure event continues for a period exceeding 60 (sixty) consecutive days, either party may terminate these Terms upon written notice to the other party, without liability to either party, subject to the Customer's obligation to pay any fees accrued prior to the date of termination.
- Nothing in these Terms creates a partnership, agency, fiduciary, employment, or joint venture relationship.
- You agree that we may communicate with you electronically.
Contact
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- If you have questions about these Terms and Conditions, please contact:
Fame Loop SRL
Email: [office@fameloop.ai]
Address: 18 Gimnaziului street, Targoviste, Dambovița County, Romania.
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- For any legal notices or formal communications directed to fameloop, please use the contact details set out in this section, or as otherwise directed within the relevant service or feature.
- If needed, we will direct communications to you at the email address associated with your registered account, or at such other email address as fameloop may reasonably identify as associated with your use of the services.
- A notice sent by email will be deemed received on the next business day following the date of transmission, provided no delivery failure notification has been received by the sender.
- You are responsible for keeping your registered email address current and accurate. We are not liable for any failure to receive a notice resulting from an outdated, incorrect, or inaccessible email address on your account.
Unusual clauses
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- You hereby expressly acknowledge and accept the provisions of these Terms, including and without limitation to following sections and the clauses contained therein: binding agreement, license and IP rights, fees and refunds, warranty and liability, disclaimers, right to withdraw, termination, compliance, report abuse, indemnification, choice of law, and dispute resolution.
Changes to these Terms
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- We reserve the right to modify, update, or discontinue any part of the services or these Terms at any time.
- For material changes - meaning changes that meaningfully affect your rights, obligations, or the core functionality of the services - fameloop will provide advance notice by displaying the updated Terms within the dashboard or services interface, or by notifying you at your registered email address. Material changes will take effect 30 (thirty) days from the date of notification, unless a different effective date is specified in the notice.
- For non-material changes - including clarifications, corrections, or updates that do not materially affect your rights - changes may take effect immediately upon posting.
- If you continue to use the services after any change has taken effect, fameloop will treat this as your acceptance of the updated Terms. If you do not agree with a change, your sole remedy is to stop using the services and cancel your subscription in accordance with the cancellation terms applicable to your plan.